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Kindly remind all your passengers to take all their belongings with them before they alight. This will save you time and trouble to return the found items to the office.

This will project a good customer service image and we believe our passengers would appreciate such reminders from you.

Do you know : According to LTA; Scheduled Offences Under Vocational Licence Points System(VLPS)

- Retaining possession of passenger's property left behind in taxi for more than 24hours but less than 7 days - 5 demerit points & Fine $200

- Retaining possession of passengers' property left behind in taxi for 7 days or more - 21 Demerit points , Fine $500 , Vocational Licence will be revoked.   

Nonetheless, should any of your passengers leave behind any of their belongings ;
Please make a report to our Customer Contact Centre 6552 4522 (After office hour Lost and Found) and return the item to Lost and Found office the next working day (operating hours Mon to Fri 08:00 to 17:30hours except PH) or to the nearest police station (please obtain Police report number).